Refund and Returns Policy

Please review our returns policy below

At ToolSave, we strive to provide our customers with high-quality tools and a seamless shopping experience. If, for any reason, you are not satisfied with your purchase, we are here to help. Please review our returns policy below:

1. Returns Eligibility:

  • Items must be unused, in their original packaging, and in the same condition as received.
  • Returns must be initiated within 30 days of the delivery date.

2. How to Initiate a Return:

  • Contact our customer service team at or call us at [your customer service number] to request a return authorization.
  • Provide your order number, the reason for the return, and any relevant information or images.

3. Return Shipping:

  • Customers are responsible for the cost of return shipping, unless the return is due to an error on our part or a defective product.
  • We recommend using a trackable shipping method to ensure the safe return of the items.

4. Refund Process:

  • Once we receive your returned items, our team will inspect them to ensure they meet the return eligibility criteria.
  • Refunds will be issued to the original payment method within 7 business days after approval.

5. Exchanges:

  • If you need to exchange an item for a different one, please initiate a return and place a new order for the desired item.

6. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a refund as necessary.

7. Restocking Fee:

  • A restocking fee may apply for returns that do not meet the specified eligibility criteria.

8. Cancellations:

  • If you need to cancel your order, please contact us as soon as possible. Once the order has been shipped, it cannot be canceled, and the standard return process applies.

Contact Information:

We appreciate your understanding and cooperation. Thank you for choosing ToolSave for your tool needs!

Note: This returns policy is subject to change without notice. Please check our website for the most up-to-date information.